Wave Matchday Accessibility

This page is maintained by the Sirens Accessibility Crew. Want to get involved? Have questions? Learn more at the bottom of this page and contact Sirens Leadership with any questions. 

Quick Links:

MTS Accessibility webpage (transit options)

Snapdragon Stadium Accessibility webpage

Snapdragon Stadium “Bag Policy” webpage

Snapdragon app:  Download for day-of wayfinding tool + stadium captioning tool.

Video: How to use the Snapdragon app’s wayfinding tool. Find the Captioning Tool in the app’s Quick Links menu.

View and Download Accessible Parking Map

View and Download Accessible Shuttle Route Map

Wave FC “A-Z Guide”

Need a lift from the parking lot to the stadium? 

Snapdragon’s shuttle can take approximately 15 minutes to navigate the lot. If you attend an event, you can always use the stadium’s shuttle service. Text the shuttle text line at 619-393-5705 or call Unified Command (only active during events) at 619-564-7911.

Please provide an accurate location and description when texting to request a shuttle. Please note that using the text line does not guarantee faster service, as it usually depends on demand. (Shuttle Route Map above).

You can also park or meet at the Sirens Tailgate in the Yellow Lot and ask for a Sirens Officer (identifiable by name tags) to arrange on-site transportation.

Know Before You Go:

Seating: The designated supporter’s section at Snapdragon Stadium is Section 138. As of March 2024, all seats in 138 will remain locked. Sections 137 and 139, directly on either side of 138, will have all seats unlocked. Be advised that in the summer months and/or during day games, sections 137-139 are in direct sunlight. Sections 137-139 are General Admission and do not have assigned seats.

Sensory Advisory: Smoke, fireworks, and flashing lights may be used during the match. This can include the pregame show, kick off, after Wave goals, and at the end of the match. Please check our socials online for most update to date information on sensory advisories for specific match days.

Tailgate: The Sirens tailgate is now hosted 3.5 hours before kickoff in the Yellow Lot, a paved lot. Be advised that in the summer months and/or during day games, the tailgate area may be very hot.

As listed on Snapdragon Stadium’s Website

Sealed water bottles (unfrozen) as well as empty refillable water bottles no larger than 32oz are allowed into the stadium. All other bottles, cans, or beverage containers are not allowed into Snapdragon Stadium. Outside food is not permitted.  Exceptions will be made for those with medical requirements and/or special needs. 

Snapdragon Stadium offers complimentary wheelchair escorts to and from any entry gate and ticketed seats for guests who request assistance. Requests for wheelchair escorts can be placed with a Guest Service representative at any entrance gate. Wheelchairs are based on availability and will not remain with guests during the event. 

To request a sign language interpreter at Snapdragon Stadium, please contact guest services at 619-564-7940.

Accessible parking. All parking lots provide parking spaces for guests with disabilities. Accessible parking is based on first come first parked. The Green Lot—located directly to the north of Snapdragon Stadium—is the primary parking location for accessible parking.   Once accessible parking lots fill, guests are directed to the closest available general parking area.

Accessible seating is available throughout the 100, club, and 300 sections of Snapdragon Stadium. Tickets for accessible seats may be sold to individuals who require accessible seating themselves or to someone purchasing on their behalf. Tickets for accessible seats will be sold on a first come, first served basis.

Assisted Listening Devices are available for check-out for no charge at Guest Services located behind Sections 101, 114, 135 & 328. A valid driver’s license, state identification card, or credit/debit card that matches name of license or state ID of person checking out ALD must be left as a security deposit.

Bicycle parking. Snapdragon Stadium has bike racks located at the Northwest Gate, Northeast Gate, and along the east side of the stadium.

Be sure to bring your own lock to secure your bicycle. Unattended bicycles that impede pedestrian or vehicular circulation are subject to removal and/or relocation.  Please note that Snapdragon Stadium and SDSU do not allow the use of micromobility services such as Bird or Lime.

Elevators & Wheelchair Lifts: Snapdragon Stadium is equipped with seven (7) Passenger elevators:
Four (4) located central of the west concourse with access to all levels.
One (1) located in the west side premium spaces.
One (1) located on the northwest concourse behind Sections 134/333 for access from Main Concourse to Upper Suite Level and Upper Concourse.
One (1) located behind section 120 for access to the Sycuan Piers. Wheelchair lifts are available in sections C-125, C-131.

Family restrooms are designed for the use of fans with small children and fans with disabilities throughout the stadium. Family restrooms are gender neutral restrooms.

Quiet rooms, also known as Sensory rooms, provide a quiet and private space for nursing parents, guests with infants and children, and anyone seeking a quiet space during the game. Quiet rooms are located throughout Snapdragon Stadium on the Main Concourse at Sections 223/224 and on the Upper Concourse at Section 332. Please see any Guest Services location for assistance. Guests Service locations can be found behind Sections 101, 114, 135, 328.

Service animals and service animals in training are permitted at Snapdragon Stadium. In keeping with U.S. ADA regulations, disabled guests may use an animal that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. Animals that solely provide emotional support or companionship to a guest will not be permitted inside the stadium. All other animals or pets are prohibited.

Strollers are permitted. Strollers need to be stored under the ticketed seat or designated stroller areas.

What is the Sirens Accessibility Crew?

An inclusive group, Sirens celebrate our diverse heritages by welcoming all bodies as Sirens bodies, recognizing that fútbol is for all. United together by our love for the beautiful game, the Sirens are committed to creating and maintaining a supporters' group that empowers and supports our authentic selves. The Sirens Accessibility Crew seeks to make these commitments a reality. A Crew is an interest group called together with a specific purpose or goal in mind made up of Sirens Members who have volunteered to get more involved in planning and running different activities. 

Accessibility Crew Mission Statement: To promote and support the involvement of disabled supporters in The Sirens and the Wave FC fan community. To advocate for and facilitate match day access to disabled supporters at the Sirens Tailgate, The Cove and throughout Snapdragon Stadium.